Shipping & Returns
Free shipping in the lower 48. Order by 1 pm PT, Mon–Fri, and it ships the same day from Elk Grove, CA or Beaverton, OR. 1-year warranty on parts we make, 30 days on everything else. 30-day returns (20% restocking fee).
Free shipping, same day
Free shipping in the lower 48. Order by 1 pm PT, Mon–Fri, and it ships the same day from Elk Grove, CA or Beaverton, OR.
1-year warranty
On parts we make. 30 days on everything else.
30-day returns
Return within 30 days. Returns carry a 20% restocking fee. Nothing is final sale.
Shipping
Free shipping in the lower 48 on everything. Orders ship from our shops in Elk Grove, California and Beaverton, Oregon.
- Order by 1 pm PT, Monday–Friday, and it ships the same day. That includes wheels, tires and bumpers. Orders placed after 1 pm PT, on a weekend or on a holiday ship the next business day.
- When your order ships, we email you the tracking number.
- Delivery dates are estimates once the package is with the carrier. We're not responsible for carrier delays.
Outside the lower 48
Shipping to Alaska, Hawaii, US territories or outside the US? Contact us with your complete address and the parts you want, and we'll quote shipping.
Local pickup
Local pickup can be arranged at our Elk Grove, CA or Beaverton, OR location. Contact us before you order so we can have it ready.
Damaged or missing packages
If your order arrives damaged or doesn't arrive, contact us as soon as you can with your order number. We'll reply by email so you can send photos of the box and the part, and we'll make it right.
Returns
You have 30 days after you receive your order to request a return, and nothing is final sale, sale items included. The item must be unused, in the condition you received it and in its original packaging, with proof of purchase.
- Returns carry a 20% restocking fee, taken out of your refund.
- You pay return shipping.
- No restocking fee and no return shipping cost when we sent the wrong item or it arrived damaged or defective.
To start a return, use our contact form with your order number and the item. If your return is accepted, we'll send instructions on how and where to send it. Items sent back without first requesting a return won't be accepted.
Approved refunds go back to your original payment method within 10 business days. Want something different? Return the item you have and, once the return is accepted, place a new order. Gift cards can't be returned.
Shipping to the European Union? You can cancel or return within 14 days for any reason, and the restocking fee doesn't apply to those returns.
Warranty
1-year warranty on parts we make. 30 days on everything else. If a part has a problem within its warranty, contact us with your order number. We'll reply by email so you can send photos of the issue, and we'll make it right.
Wrong, missing or defective parts
Please inspect your order when it arrives. If something is damaged, defective, wrong or missing, contact us right away with your order number so we can make it right.
Installs
We don't offer install service. Any trusted mechanic or collision shop can install our kits; ask us for our shop write-up through our contact form.
Questions
Use our contact form. A real person will get back to you.
For the full terms, see our refund policy and shipping policy.